Enterprise Mobility Solutions
Mobility solutions in the B2B space are one of the powerful driving forces behind the spread of mobile and tablet devices into the medium and large enterprise market segments.
The logistics industry is a prime example of this shift, where mobility solutions have brought about significant improvements in real-time routing, order deliveries, dispatch management, and customer service. When tied into reporting this leads to faster decision making and increasingly agile business models.
Some key examples are below:
1) Artificial Intelligence and Machine learning
With the demand for ‘providing everything everywhere’ there is increasing need for connectivity and communication. Artificial intelligence or Machine learning is a growing concept, which is becoming part of all aspects of technology.
It is believed that Artificial intelligence and machine learning will be the cornerstone of technology going forward. Everything used in our day to day life has shifted to Machine learning. This is a game changing technology and many companies still need to understand it’s importance. Voice activated services like Siri, facial recognition software and smart cars all are driven by Artificial intelligence. With growing BYOD, AI security will play a major role.
Due to its flexibility BYOD fulfill efficiently the demand for security, data management, mobile device management and Mobile application management.
2) Growing applications capability
Mobile and tablet apps are constantly evolving more capability due to the deep penetration these devices have in the marketing. A key area is in the growth of apps related to business operations, B2B and B2C services.
Due to the increase in the number of tablet and smartphone devices, the numbers of apps are also growing equally, whether it’s for giving authority access to enterprise software or developing a new one for different functional groups.
These applications have more functionality than ever, can integrate with backend systems, external systems, work across multiple platforms and also provide an excellent user experience.
3) Cloud computing migration
Technology entrepreneurs have accepted cloud computing as they understand its scalable computing power. As data is increasing the use of cloud storage is increasing. This covers the storage of company data, customer data, employee data etc.
Personal cloud and external private clouds also interact in the hybrid cloud. This will provide a scope for future integration and interoperability of software services. There is an added advantage with Hybrid cloud, it reduces the infrastructure cost along with protection and control of mission critical systems. Additionally, for safety purposes more and more enterprises are using a hybrid structure.
The ultimate benefit of using cloud data is that it can be accessed from anywhere at any time with internet connectivity and its capacity to scale on demand is crucial to meeting varying load requirements over time.
4) Big data and analytics
Due to Cloud services development and the easy availability of information at affordable prices, big data has been able to make a way for enterprise mobility. It has increased the process speed of migration of enterprise solutions to the cloud.
Due to the huge volume, variety and complexity of data many changes are happening to traditional approaches. To enhance insight and decision making processes all of this data needs to be usable quickly and effectively, thereby making the links between big data and mobile devices critical.
5) More mobile less computer
Mobility is not just about things going mobile it is about less usage of computers due to their ‘fixed position’. As use of mobile and tablets is increasing in small and large companies there is a boost in usage of commercials apps which is increasing mobile users. Enterprise mobility will bring revolution in customer engagement with business and bring more interaction within all business relationships.
6) Growth in bring-your-own-device (BYOD)
Increasingly companies are asking their employees to bring their own device (laptop, tablet or mobile phone) to the office. This culture is cost effective as less maintenance of hardware is required, operational cost is reduced and purchasing of official devices in bulk is cheaper. This makes the work environment more flexible and increases productivity.
Some additional trends worth keeping an eye on:
IOT – Data is derived from customers daily habits and their daily patterns. This is a powerful tool which helps in taking correct decision thus increasing productivity.
Use of multi-layered security model – As more personal devices will be used there is more chances of security breach.
Chat bots – Intelligent bots can take care of interaction and can answer all customer queries, FAQ’s etc.
Location based services – Location based services help to spot nearby places like restaurant, hospitals, theatres, malls etc.
Enterprise mobility solutions is a promising sphere and has lot to offer. Informed strategy can leverage mobility to shape future of organisations.